May 11, 2021
This month we are joined by Senior Manager of Corporate Development at Blue Cross of Illinois, Louise Anderson. Health insurance in the US is a quagmire of complex interactions with lots of moving parts between providers, insurers, governments, and patients. Louise talks with me about how the health insurance industry is organized and how an aging population and the very recent influx of telehealth technology are factors in the industry’s response to inflationary healthcare spending and public policy.